May’24 Feature Update

Raise Ticket

Now you can easily report issues or provide feedback without leaving your primary workspace.

Efficiency: Submit a ticket with just a few clicks, directly from your dashboard. No more switching between tabs or applications.

Convenience: Whether you face a technical glitch, have questions about our services, or want to share suggestions, you can initiate the ticketing process instantly within your familiar dashboard environment.

To use this feature, navigate to the top bar section in your dashboard and click on the HELP icon. Our support team will promptly address your request and provide the assistance you need

Transaction-Level Settlement & Reconciliation

We are excited to announce the introduction of transaction-level settlement and reconciliation, complemented by forthcoming analytics capabilities!

Achieve granular visibility: Monitor settlement and reconciliation data at the individual transaction level, enabling you to identify and resolve discrepancies effortlessly. This feature provides a clear understanding of your reconciliation status, including matched, mismatched, and pending transactions.

Simplify reconciliation: Optimise your financial processes by reconciling transactions directly within our platform. This integration reduces manual errors and saves valuable time, enhancing overall efficiency

Priority Logic Configuration

We are thrilled to unveil a significant upgrade to our priority logic configuration process, featuring a new logic design that prioritises safety, flexibility, and ease of use. With these enhancements, managing your gateways has never been more efficient or secure.

Key Features

• Clone Functionality: Easily replicate existing configurations with our new clone feature. If you're setting up with similar parameters and need to make minor enhancements, cloning streamlines the process, saving you time and effort.

• Staggered Priority Logic (PL) for Safety: Prioritize safety and reliability with our staggered priority logic. By staggering PL executions, you can experiment with PLs at same and decide which one suits best.
  Another benefit will be rather than implementing changes across all the transactions at once, staggered execution enables you to gradually roll out new version of your configurations to only subset of it.

• Enhanced Checks and Validations: Benefit from additional checks and validations throughout the Priority Logic configuration process. Our robust validation mechanisms help prevent errors and ensure that configurations adhere to best practices

Mandate ID based view

We're excited to introduce the Mandate ID View feature, designed to streamline your mandate management process and provide comprehensive insights into each mandate's details. With this update, you can now effortlessly search for a mandate ID and access a wealth of information, including

Key Features

• Mandate Details: Gain visibility into crucial mandate parameters such as frequency, current mandate status, and the authorized amount. This comprehensive overview ensures you have all the necessary information at your fingertips.

• Associated Orders: Easily track the orders associated with each mandate, providing valuable context and facilitating efficient order management. With this feature, you can quickly identify transactions linked to specific mandates and take appropriate action as needed.

• Lifecycle Webhooks: Stay informed about the lifecycle of each mandate with dedicated webhooks. Receive timely notifications about key events, such as mandate creation, activation, cancellation, or expiration, empowering you to proactively manage your mandates.

• Real-time Sync with Gateways: Ensure that you're always up-to-date with the latest mandate status by seamlessly syncing with your payment gateways

Refund Milestones and Trail

We're excited to unveil the latest version of our Refund Funnel and Trail feature, now with enhanced capabilities to provide you with deeper insights and clearer visibility into your refund processes. With these improvements, managing refunds and tracking their progress is now more transparent and efficient than ever before.

Key Features

This clear bifurcation ensures you have a complete understanding of every action taken and every response received, empowering you to make informed decisions and troubleshoot any issues effectively

Ecosystem Health

Understanding the critical role that seamless transactions play in your business operations, we've implemented a feature that provides real-time visibility into outage occurrences. Here's a brief overview of what you can expect from this feature: