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FAQs

Is it possible to settle an amount between two different payment gateway accounts?

No, it is not possible to settle an amount between two different gateway accounts since the transaction can only be routed through one of the gateway accounts.

Example :

If merchants want to split the transaction amount between two different Razorpay accounts ( Rzp1 & Rzp2).

Possible Solutions :

Merchants would need to configure a new common Razorpay account and add both of the existing Razorpay accounts( Rzp1 & Rzp2 ) as sub-vendor accounts at Razorpay end and pass the split settlement details in the create order/payload.
Razorpay gateway(Rzp1) will act as a Parent account and the other Razorpay gateway(Rzp2) account will be added as a sub-vendor for Razorpay gateway(Rzp1) at Razorpay end.

Is the split settlement process the same across different payment gateways, and can the same payload be used for different gateways?

How do refunds work if the split settlement to one vendor is successful and the other vendor fails ?

What happens if the Transaction / Refund amount is greater than the sum of all split amounts ?

What happens if the split settlement block is sent in the wrong format ?

What happens if the wrong details are sent in the split settlement block ?

What exactly should be passed in the sub_mid field of the split_settlement_details block of the create order / payload ?

What exactly should be configured in the gatewaySubAccountId field on the Juspay dashboard ?

Which is the correct content type (application/json format / application/x-www-form-urlencoded) for creating refunds for the split settlement payments ?

Refunds for split settlement payments can be initiated in both application/x-www-form-urlencoded and application/json formats (for session API) . However, the split settlement block should be sent according to the content-type format. Please refer to the sample split settlement blocks below for each case.

Type 1: application/x-www-form-urlencoded

Type 2: application/json

Use Case for Split Settlement:

In the context of split settlement, where the total amount is 100 rupees, and there are two sub-vendors, the merchant's objective is to receive a 10 rupee commission from each sub-vendor.

Use Case 1

Vendor 1's account contains 50 rupees.
Vendor 2's account contains 30 rupees.
The merchant's commission amounts is 20 rupees.

Sample Payload:

Use Case 2

Vendor 1's account balance is 40 rupees.
Vendor 2's account balance is 30 rupees.
The merchant's commission is 20 rupees.
The merchant's account has 10 rupees.

Sample Payload: