Refunds for Offers
Juspay provides two flows with which refund against a offered transaction can be initiated as below,
1. Full Refund:
Total Order amount will be refunded to the customer.
Counters/Velocity value are reset i.e counters will be decrement by 1
2. Partial Refund :
Only the initiated Order amount will be refunded to the customer.
Counters/Velocity value will not be reset
Note
Refund has to be initiated on the
effective_amountCashback amount will get reduced from the refund amount in case of Refund for cashback offer benefit type