Retry

Fight involuntary churn—don't let go of enthusiastic customers exhibiting the highest purchase intent!

Overview:

Enhance the payment experience by enabling users to effortlessly retry failed transactions without restarting the entire checkout process. The Retry feature not only streamlines payment recovery but also intelligently suggests alternative payment methods based on the reason for the failure, increasing the likelihood of a successful transaction.

Retry Across Various Platforms:

a. Mobile View:

Mobile Retry View
Mobile Retry View

b. Web View:

Web Retry View

Feature Details

  • Payment Methods supported: UPI, Netbanking, Cards, Wallets, Buy Now Pay Later

  • Platforms Supported: Android, iOS and Web

  • Supported Juspay Integrations : HyperCheckout (Payment Page)

  • UX Configurable: Yes

  • Merchants live with Retry flow: Indigo, HDFC, Eloelo, BigCash, TimesPrime, etc.

  • PA/PG supported: All

Feature Benefits

  • Success Rate Improvement: Improve your success rate by 3%.

  • Customizable UI: Seamlessly blends into your app's design.

  • Fallback Options: Provides users with alternative payment instruments.

  • Promote Preferred Payment Options: Flexibility to showcase payment methods based on the merchant's preference.

  • Failure Reason Display: Show the reason for failure upfront, prompting users to opt for a retry.

  • Multiple Retry Attempts: Allow transaction retries for multiple attempts, as configured.

Last updated 1 year ago