Incoming Complaint to Merchant
This callback is given when a complaint is raised for a merchant.
Scroll inside to view more
|
Parameter
|
Description
|
|---|---|
crn (optional)
| Complaint reference number returned by NPCI.
|
currCycle (optional)
| Describes transaction belongs to current cycle or not.
|
customerMobileNumber
| Customer mobile number as per device binding.
|
gatewayComplaintId
| Complaint id returned by gateway.
|
gatewayReferenceId
| Reference id returned by the gateway.
|
gatewayResponseCode
| Response code returned by gateway.
|
gatewayResponseMessage
| Response message for code returned by gateway.
|
gatewayResponseStatus
| Response status returned by gateway - ["PENDING"].
|
merchantChannelId
| Unique id for the merchant channel as passed in request headers.
|
merchantId
| Unique id for the merchant as passed in request headers.
|
originalGatewayTransactionId
| Original UPI request id returned by gateway of the transaction
|
originalTransactionTimestamp
| Timestamp of the original transaction
|
orgSettRespCode (optional)
| OriginalRespCode in the transaction
|
payeeVpa
| Vpa of the payee to whom money is being sent.
|
payerVpa
| VPA of the customer to be used for payment.
|
remarks (optional)
| remarks on Complaint.
|
reqAdjAmount
| Amount of the transaction sent by NPCI.
|
reqAdjCode
| Reason Code for complaint sent by NPCI.
|
reqAdjFlag
| Reason flag for complaint sent by NPCI.
|
transactionAmount
| The total amount for which original transaction was performed.
|
type
| Event type of the callback - MERCHANT_COMPLAINT_RAISED
|