Mandate Execution Flow

Merchant server can initiate the execute Mandate API call to the Juspay PSP after 24 hours of successful notification confirmation.

A response is sent back to the merchant server once the execute mandate request is posted to UPI. In case of a response time-out, a Merchant Outgoing Execute Mandate Sent callback will be sent back to the merchant.

If a response or callback is not received within 60 seconds (configurable), then the merchant server can trigger the Mandate Transaction Status API at regular intervals to get a real-time status for the request. A response will be sent immediately with the status information.

If the mandate is valid and honoured by payer psp and issuer bank, UPI sends a mandate transaction confirmation to Juspay PSP. Juspay PSP notifies the Merchant on the mandate transaction confirmation through a Merchant Outgoing Execute Mandate callback.