Adjustment Code Table
Adjustment Code Table For Raising Complaints
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|
Adj Flag
|
Adj Code
|
Description
|
|---|---|---|
PBRB
| U008
| Goods/services are not provided
|
PBRB
| U021
| Credit not processed for cancelled or returned goods & services
|
PBRB
| U022
| Account debited but transaction confirmation not received by merchant
|
PBRB
| U023
| Paid by alternate means/Duplicate payment
|
PBRB
| U009
| Customer account not credited back for failed merchant transaction
|
PBRB
| U010
| Beneficiary account is not credited for successful transaction
|
PBRB
| U005
| Customer account not credited back for failed P2P transaction
|
Adjustment Code Table For Response to Complaints
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|
Adj Flag
|
Adj Code
|
Description
|
|---|---|---|
PR2C
| 109
| Beneficiary customer could not be credited have raised credit for RC 00, return adjustment for RC RB transactions
|
PR2C
| 107
| Customer account credited online
|
PR2C
| 103
| Customer account reversed manually post reconciliation
|
PR2C
| 102
| Customer account reversed online
|
PR2C
| 105
| Account debited but transaction confirmation not received by merchant
|
PR2C
| 106
| Goods/services not provided
|
PR2C
| 144
| Customer Account is not Debited-General Decline
|