Backend Response Codes
Common Backend Error Messages
These error code are valid for all of the APIs
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ERROR MESSAGE
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Internal server error
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service unavailable
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Merchant signature mismatch
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Bank UPI Service is not reachable at a moment
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Invalid merchant id or merchant channel id
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Integration error creds are not present for current psp.
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Integration error creds response mismatch.
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Integration error creds could not be fetched.
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SDK_CHECKSUM_MISMATCH
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Timed out from NPCI
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Invalid values passed in payload
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INVALID_DATA
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UPI service is not reachable at the moment
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DEVICE_FINGERPRINT_MISMATCH
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DUPLICATE_REQUEST
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Timed out from NPCI
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BAD_REQUEST
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INVALID_TRANSACTION_ID
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REQUEST_EXPIRED
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Device binding was declined
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Bind Polling through SDK is disabled
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SESSION_EXPIRED
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SDK checksum mismatch
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UNINITIATED_REQUEST
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Outdated SDK version
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UNAUTHORIZED
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Device bind attempted more than 3 times for this device/mobile number
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VMN_MISMATCH
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Device bind attempted more than required limit
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Device bind attempted more than limit times
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Set mpin attempted more than limit times
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SMS token expired
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REQUEST_NOT_FOUND
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Blocking Contact failed
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Spam failed
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INVALID_MERCHANT_CHECKSUM
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CustomerVpa not available
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Request is not valid
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REQUEST_FAILED
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REQUEST_PENDING
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Transaction Status
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ERROR MESSAGE
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Request not found
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Refund
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ERROR MESSAGE
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Transaction id on which refund is initiated is not valid
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Transaction on which refund is initiated was not successful
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Sum of all the refunds initiated on the transaction exceed the amount of the transaction
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Same merchant request id used for multiple requests
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Web Collect
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ERROR MESSAGE
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Same merchant request id used for multiple requests
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Get Permission
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ERROR MESSAGE
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Permission dialog interrupted
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Is Device Fingerprint Valid
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ERROR MESSAGE
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SIM card(s) not available
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Get Session Token
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ERROR MESSAGE
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SIM card(s) not available
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Merchant signature mismatch
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If the customer is not bound and is on an older SDK version
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Bind and Activate Device
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ERROR MESSAGE
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SIM slot id passed is invalid
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SIM card(s) not available
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SIM card(s) not available or active, or airplane mode is on
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Unable to send SMS
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Received RESULT_ERROR_GENERIC_FAILURE from Android. Generic failure cause
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Received RESULT_ERROR_NO_SERVICE from Android. Failed because service is currently unavailable
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Received RESULT_ERROR_NULL_PDU from Android. Failed because no pdu provided
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Receievd RESULT_ERROR_RADIO_OFF from Android. Failed because radio was explicitly turned off
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Receievd RESULT_ERROR_SMS_SENDING_TIMEOUT from IOS. Failed because user didn't send SMS within 5 sec
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Unable to verify device by sending an SMS
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SMS token expired
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SMS verification pending
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SMS verification mismatch
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Device bind attempted more than required limit
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Bind device limit has exceeded
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Device bind attempted more than <> show limit <> times
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Device bind attempted more than <> show limit <> times
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Bind Polling through SDK is disabled, Poll through S2S bind call
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SIM card(s) not available
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Merchant signature mismatch
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Set/Reset MPIN
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ERROR MESSAGE
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User aborted
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Set mpin attempted more than <> show limit <> times
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Change MPIN
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ERROR MESSAGE
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User aborted
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Pay
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ERROR MESSAGE
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Merchant signature mismatch
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Same merchantRequestId used after successful transaction
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User aborted
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The account chosen for payment doesn't have MPIN set
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Incoming Web Collect - Approve
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ERROR MESSAGE
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Merchant signature mismatch
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User aborted
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The account chosen for payment doesn't have MPIN set
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Incoming Web Collect - Decline
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ERROR MESSAGE
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Merchant signature mismatch
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Incoming Intent Call
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ERROR MESSAGE
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Merchant signature mismatch
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User aborted
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Send Money
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ERROR MESSAGE
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Merchant signature mismatch
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User aborted
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The account chosen for payment doesn't have MPIN set
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Request Money
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ERROR MESSAGE
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Merchant signature mismatch
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Check balance
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ERROR MESSAGE
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User aborted
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The account chosen for payment doesn't have MPIN set
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