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Quick Pay

How it Works

Quick Pay can be hosted on top of your cart page to allow your users to pay via a preferred payment instrument.

Quick Pay can show up to three payment instruments, though it is recommended to display only one or two at a time to ensure a streamlined and efficient user experience.

Last Used Payment Instrument: The payment instrument used in the last purchase, if saved or linked, can be shown on the Quick Pay pop-up. For example, a saved card, a linked wallet, or even a UPI app chosen by the user in their last purchase. This approach allows Quick Pay to be displayed only to repeat or returning users.
Most Used Payment Instrument: The payment instrument most frequently used by the customer to make successful payments on your app or website can be shown on the Quick Pay pop-up. If two payment instruments have been used the same number of times, the latest most used payment instrument is selected. This approach also allows Quick Pay to be displayed only to repeat or returning users.
Preferred Payment Instrument: A payment instrument of your choice, promoted as per business requirements, can be shown on the Quick Pay pop-up. This approach allows Quick Pay to be displayed to all users, both first-time and returning. For example, if the majority of your users prefer UPI payments via GPay, then GPay UPI can be displayed on the Quick Pay pop-up for all users, provided the GPay app is installed on their device.

You can use any of these three approaches to select the payment instruments for the Quick Pay pop-up.

For example, you decide to show two payment instruments on the Quick Pay pop-up:

Payment instrument 1 can be based on the Last Used Payment Instrument.
Payment instrument 2 can be based on the Preferred Payment Instrument.

Quick Pay Pop-up as a Replacement for the Payment Page

Eligibility Checks:
- Before displaying the payment instrument, eligibility checks will be conducted for wallets and BNPL (Buy Now, Pay Later) options. This includes checking user eligibility and ensuring sufficient balance for the given order.
- If a UPI app is to be shown on Quick Pay, its availability on the device will be checked as per the process. This ensures that only eligible payment instruments are shown in the Quick Pay pop-up.
Offers and Mandates: If the selected payment instrument supports offers or mandates, relevant messages will be displayed to the users.
Downtime or Fluctuation: If the Quick Pay payment instrument is experiencing downtime or fluctuations, it will not be shown in the Quick Pay pop-up. This prevents users from selecting a payment option that may fail or cause delays due to technical issues.
Fallback to PaymentPage: If no payment instrument is eligible for Quick Pay after all checks, the user will be redirected to the standard payment page, where the full list of available payment options is present, allowing the user to choose an alternative method and complete their transaction smoothly.
Easy Exit Route: If the user does not want to pay using the payment instruments listed on the Quick Pay pop-up, they can easily access the complete payment page with the click of a button from the Quick Pay pop-up. Additionally, the cancel button on the Quick Pay pop-up can smoothly take them back to the Cart Page for any changes.

EMI and Reward payment methods are not supported by Quick Pay
Quick Pay is available exclusively for Android, iOS platforms. It is not available for website flows.

User Journey based on different Payment Instruments logic

Scenario 1

When a Preferred Payment Instrument is selected for Quick Pay eg. Paytm Wallet, visible for all new users and repeat users.

Scenario 2

When Last Used Payment Instrument (saved card) is to be shown for Repeat user and Preferred Payment Instrument (Paytm Wallet) is to be shown to for New users.

Scenario 3

When 2 payment instruments are to be shown on the Quick Pay pop up. Payment instrument 1 can be based on the Last Used Payment Instrument, which is a saved HDFC Debit Card in this case. Payment instrument 2 can be based on the Preferred Payment Instrument, which is PhonePe wallet in this case.

Analytics

Use Payment Page Analytics module on the Juspay Dashboard to get the complete funnel for Quick Pay and Payment Page flow.