---
page_title: Customer Fee Bearing Surcharge
product: Surcharge
page_source: https://juspay.io/in/docs/surcharge/docs/surcharge/customer-fee-bearing-surcharge
llms_txt: https://juspay.io/in/docs/llms.txt
product_llms_txt: https://juspay.io/in/docs/surcharge/llms.txt
---


# **Customer Fee Bearing Surcharge (Dashboard)** 



Enabling Customer Fee Bearing Surcharge allows you to pass the**Merchant Discount Rate (MDR)/ Payment Processing Fee**  directly to the customer. Instead of the merchant absorbing this fee, it gets added to the customer’s final payable amount allowing you to receive the **full base order amount** .


#### **Understanding it with a Real-World Example** 




### Example – Grocery Order on Zepto (Order Amount: ₹1,000) Substep


**Without Surcharge (Default Behavior)** 

* Customer pays: ₹1,000
* MDR (2%): ₹20
* Merchant receives: ₹980
* _Merchant pays the ₹20 fee._

**With Customer Fee Bearing Surcharge Enabled** 

* MDR (2%) is added on top
* Customer pays: ₹1,020
* Merchant receives: ₹1,000

> **Note**
> _Customer pays the fee, merchant gets full amount._ 






## Supported Gateways



This setting is configured at the **gateway level** . Listed below are the supported Payment Gateways(PG’s)


| Gateways |
|---|
| BillDesk |
| PayU |
| Paytm / Paytm_V2 |
| Easebuzz |
| Pay10 |
| PayGlocal |
| Cashfree |
| Razorpay |
| MPGS (Mastercard Payment Gateway Services) |
| Camspay |



## Steps to Enable Customer Fee Bearing Surcharge



1. **Log in**  to the [Juspay Dashboard.](https://portal.juspay.in/)
2. Navigate to: **Payments > PG Control > [Select Gateway]**  (e.g., BillDesk).
3. Click on the **Advanced Features**  tab.
4. Locate the option labeled **Customer Fee Bearing Surcharge** .
5. Click on the **Edit Advanced Features**  button in the top-right corner.
6. Toggle the **Customer Fee Bearing Surcharge**  setting to **true** .
7. Click **Proceed**  to apply and save the changes.

[Video](https://dth95m2xtyv8v.cloudfront.net/tesseract/assets/surcharge/Juspay:%20Enable%20Customer%20Fee%20Bearing%20Surcharge.mov)



> **Note**
> Enabling this ensures the surcharge is paid by the customer, allowing you to receive the full order value without any deductions.




---



## **Testing & Validation** 



1. Create and complete a test payment.
2. Verify that the **final amount shown to the customer includes the surcharge** .
3. Check that the **settled amount**  in your reports equals the **original base amount** , excluding the surcharge.

> **Note**
> * Make sure you apply surcharge logic correctly when calculating the final payable amount.
> * This feature works **in conjunction with**  the rules defined in the **Dashboard Surcharge Configuration**  section.



---

## See Also

- [Dashboard Surcharge Configuration](https://juspay.io/in/docs/surcharge/docs/surcharge/dashboard-surcharge-configuration)
- [Consume payment response](https://juspay.io/in/docs/surcharge/docs/surcharge/consume-payment-response)