---
page_source: https://juspay.io/in/docs/amazonpay/docs/amazon-pay-balance/troubleshooting--faqs
page_title: Troubleshooting & FAQs
---


# Things to keep in mind!



> **Note**
> * Please ensure to use the test account shared by Amazon  while testing the flow with test credentials in the Juspay Sandbox.
> * Please ensure that the Direct Debit flag is set to true under the Advanced Features of the AmazonPay gateway in Juspay dashboard.
> * If you are not using the Juspay checkout page, please make necessary payload changes mentioned in the Integration documentation following the same syntax.



> **Error**
> 
> #### The build failed due to a duplicate dependency error.
> 
> 
> 
> Review the logs, and if you've manually added the Amazon dependencies before, please remove them, as the new SDK already includes these dependencies.
> 
> 
> #### No Redirection happens when wallet linking is initiated.
> 
> 
> 
> Please check the console logs for any "INVALID API KEY" errors and contact the Amazon team for API key generation and validation.