--- page_source: https://docs.juspay.io/amazonpay/docs/amazon-pay-balance/order-status page_title: Order Status --- # Order Status Juspay provides a server-to-server mechanism of verifying the Order Status. For business critical events such as communicating payment status to your customers, it is recommended to use the Order status API to cross verify the transaction status received in our webhooks. For transactions processed through the AmazonPay flow, the `payment_method` parameter value will be `AMAZONPAY`, and the `txn_flow_type` parameter value will be either "`DIRECT_DEBIT`" or "`REDIRECT_DEBIT`". ## Sample Code Snippets: ### Order Status Response: #### Success Code Snippet: ```success { "payment_method": "AMAZONPAY", "customer_phone": null, "payment_gateway_response": { "auth_ref_num": null, "network_error_message": null, "txn_id": "123-1", "rrn": "NA", "auth_id_code": "NA", "resp_message": "Completed", "epg_txn_id": "asdfes6615835", "gateway_merchant_id": null, "resp_code": "Completed", "created": "2024-01-01T10:39:10Z", "eci": null, "network_error_code": null, "arn": null }, "udf8": "", "txn_id": "123-1", "order_id": "123", "gateway_reference_id": null, "maximum_eligible_refund_amount": 395, "udf9": "", "txn_detail": { "txn_id": "123-1", "order_id": "123", "error_code": null, "txn_flow_type": "DIRECT_DEBIT", "status": "CHARGED", "express_checkout": false, "gateway_id": 38, "error_message": "", "offer_deduction_amount": null, "tax_amount": null, "currency": "INR", "txn_amount_breakup": [ { "amount": 395, "method": "ADD", "sno": "FILTERED", "name": "BASE" } ], "txn_amount": 395, "created": "2024-01-01T10:39:07Z", "gateway": "AMAZONPAY", "surcharge_amount": null, "last_updated": "2024-01-01T11:57:46Z", "txn_uuid": "moTsfewazu3jHxDfWZU", "net_amount": 395, "redirect": false }, "customer_id": "1234", "amount": 395, "udf4": "", "status": "CHARGED", "udf5": "", "udf6": "", "status_id": 21, "offers": [], "udf7": "", "resp_message": null, "product_id": "", "refunded": false, "udf10": "", "gateway_id": 38, "udf1": "", "udf2": "", "udf3": "", "date_created": "2024-01-01T10:39:07Z", "id": "ordeh_2ab7ad0d64181fc8086d", "merchant_id": "juspay", "return_url": "", "effective_amount": 395, "captured_amount": 395, "currency": "INR", "auth_type": "", "customer_email": null, "resp_code": null, "payment_method_type": "WALLET", "wallet": { "txn_flow_type": "DIRECT_DEBIT" }, "last_updated": "2024-01-01T11:57:46Z", "txn_uuid": "moTsfewazu3jHxDfWZU", "refundable_amount": "FILTERED", "resp_category": null, "payment_links": { "mobile": "https://payments.juspay.in/payment-page/order/ordeh_2ab7ad0d64181fc8086d", "web": "https://payments.juspay.in/payment-page/order/ordeh_2ab7ad0d64181fc8086d", "iframe": "https://payments.juspay.in/payment-page/order/ordeh_2ab7ad0d64181fc8086d" }, "amount_refunded": 0, "bank_error_code": "", "metadata": { "webhook_url": "FILTERED", "payment_page_client_id": "juspay", "txns.auto_capture": "FILTERED", "payment_links": { "mobile": "https://payments.juspay.in/payment-page/order/ordeh_2ab7ad0d64181fc8086d", "web": "https://payments.juspay.in/payment-page/order/ordeh_2ab7ad0d64181fc8086d", "iframe": "https://payments.juspay.in/payment-page/order/ordeh_2ab7ad0d64181fc8086d" } }, "emi_details": "FILTERED", "bank_error_message": "" } ``` #### Failure Code Snippet: ```failure { "payment_method": "AMAZONPAY", "customer_phone": "FILTERED", "payment_gateway_response": { "auth_ref_num": null, "network_error_message": null, "xid": null, "cvv_check": null, "txn_id": "Z-AGOAHJBXOR5YZPDX-1", "rrn": "NA", "auth_id_code": "NA", "resp_message": "Declined", "umrn": null, "epg_txn_id": "P04-47371-3072886", "gateway_merchant_id": "", "resp_code": "Declined", "created": "2026-01-28T08:07:32Z", "current_blocked_amount": null, "eci": null, "network_error_code": null, "payer_ifsc": null, "arn": null }, "udf8": "", "txn_id": "Z-AGOAHJBXOR5YZPDX-1", "order_id": "AGOAHJBXOR5YZPDX", "gateway_reference_id": null, "udf9": "", "txn_detail": { "response_message": "Transaction failed", "txn_id": "Z-AGOAHJBXOR5YZPDX-1", "order_id": "AGOAHJBXOR5YZPDX", "error_code": "Declined", "txn_flow_type": "REDIRECT_DEBIT", "status": "AUTHORIZATION_FAILED", "express_checkout": false, "gateway_id": 38, "error_message": "Declined", "offer_deduction_amount": null, "tax_amount": null, "currency": "INR", "txn_amount_breakup": [ { "amount": 207, "method": "ADD", "sno": "FILTERED", "name": "BASE" } ], "txn_amount": 207, "created": "2026-01-28T08:07:00Z", "gateway": "AMAZONPAY", "surcharge_amount": null, "last_updated": "2026-01-28T08:07:32Z", "txn_uuid": "mozax5ggqybsf", "net_amount": 207, "redirect": true, "metadata": { "microapp": "FILTERED", "payment_channel": "ANDROID" }, "response_code": "TXN_FAILURE" }, "customer_id": "AJF4R0AF", "amount": 207, "udf4": "", "status": "AUTHORIZATION_FAILED", "udf5": "", "udf6": "", "status_id": 27, "offers": [], "udf7": "", "resp_message": "Transaction failed", "product_id": "", "refunded": false, "udf10": "", "gateway_id": 38, "udf1": "", "udf2": "", "udf3": "", "date_created": "2026-01-28T08:06:59Z", "id": "ordeh_5ea593ad94d84", "merchant_id": "juspay", "return_url": "amzn://amazonpay.amazon.in/com.zeptoconsumerapp", "effective_amount": 207, "currency": "INR", "auth_type": "", "customer_email": "1111111", "resp_code": "TXN_FAILURE", "payment_method_type": "WALLET", "customer_phone_country_code": null, "wallet": { "payment_method": "AMAZONPAY", "txn_flow_type": "REDIRECT_DEBIT" }, "last_updated": "2026-01-28T08:07:32Z", "txn_uuid": "mozax5ggqybsf", "resp_category": "GENERIC_ERROR", "payment_links": { "mobile": "https://payments.juspay.in/payment-page/order/ordeh_5ea593ad94d84", "web": "https://payments.juspay.in/payment-page/order/ordeh_5ea593ad94d84", "iframe": "https://payments.juspay.in/payment-page/order/ordeh_5ea593ad94d84" }, "amount_refunded": 0, "bank_error_code": "Declined", "metadata": { "payment_page_client_id": "juspay", "payment_links": { "mobile": "https://payments.juspay.in/payment-page/order/ordeh_5ea593ad94d84", "web": "https://payments.juspay.in/payment-page/order/ordeh_5ea593ad94d84", "iframe": "https://payments.juspay.in/payment-page/order/ordeh_5ea593ad94d84" } }, "emi_details": "FILTERED", "bank_error_message": "Declined" } ```